Webinar: The Cost-Saving Questions You Should Be Asking Your Credit Provider Before 2026 (But Probably Aren’t)

On-Demand Webinar: The Cost-Saving Questions You Should Be Asking Your Credit Provider Before 2026 (But Probably Aren't)

Most lenders accept their credit costs as fixed when they're not. In this webinar hosted by The Mortgage Collaborative, our Certified Credit team explores the critical questions you should be asking your credit provider to uncover hidden savings opportunities and improve operational efficiency.

We examine real-world examples, including one lender who was spending $7,000 per month on credit reports for loans that never closed, and another who discovered they were ordering supplements on 30% of all hard pulls. Through reporting and analysis, they found that nearly 80% of these supplements were simple verification of mortgage (VOM) requests that could be handled by an automated system, resulting in dramatic cost reductions. These aren't isolated cases; they represent systemic opportunities that exist across the industry when lenders partner with providers who prioritize process improvement over transaction volume.

The webinar covers five diagnostic questions that reveal whether your current credit provider is a strategic partner or simply an order-taker. Can they help you control costs through better upfront processes? Do they provide data to track overspending? Can you consult with their rescore team before placing orders? What bundling or performance-based pricing options do they offer? Will they proactively recommend process improvements based on industry best practices?

You'll learn the difference between credit providers who guide you to avoid unnecessary orders and those who simply process whatever you request. We discuss how access to onshore rescore expertise can eliminate orders that won't move the needle, how strategic bundling can deliver up to 40%  savings, and how tools like SmartSelect and Flex ID prevent ordering on incomplete applications.

Beyond the questions themselves, the webinar identifies seven signs that distinguish true strategic partners from transactional vendors: proactive outreach with cost-saving suggestions, consultation rather than just transactions, visibility through dashboards and reporting, team education on when premium services are necessary, transparent pricing explanations, and a partnership mindset that celebrates your savings rather than viewing them as lost revenue.

Watch the Full Webinar to Learn More!